Patient-Client Resources

  • Kasiser Support Center

    Access Frequent Asked Questions, Understand your Massage Therapy Coverage, Request medical information, and find forms and answers on your own. Or contact Kaiser by chat, email, or phone.

    Helpful Resources: Pre-authorization requirements & More - Forms and publications

  • Aetna Member Services

    Access the following information below:

    Your rights as a healthcare consumer

    Claims and coverage

    Claim denials

    Claims, grievances, and appeals

    Commitment to Quality

    Contact options